Easy Mehez Return And Exchange Policy

Understanding the Mehez Return and Exchange Policy

The Mehez Return and Exchange Policy is designed to give you confidence when shopping with us. If for any reason you are not happy with your order, we offer the following options:

Returns: If you are not satisfied with your purchase, you may return it within 7 days of receiving your order for a full refund.
Exchanges: If you’d like a different size, we offer exchanges within 7 days of receiving your order, subject to availability.
Conditions for Return/Exchange: The item must be unused, unwashed, and in its original packaging with tags attached.
Non-returnable Items: Items marked as “final sale” cannot be returned or exchanged.
Return Shipping Costs: Customers are responsible for the return shipping cost, unless the product is defective or damaged.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@mehez.co

Need help?

Still unsure?

Visit our FAQs or Contact Us page.

To help reduce the chances of returns due to washing or fabric damage, we recommend checking out this guide on how to care for your fabrics to avoid unnecessary returns — it’s a simple way to avoid unnecessary returns and better understand the Mehez return and exchange policy.