Privacy Policy – Your Data, Your Rights
Who We Are
Welcome to the Mehez Privacy Policy.
At Mehez (“we,” “us,” or “our”), we are committed to safeguarding your personal information while you shop for modest fashion with confidence. This privacy policy explains how we collect, use, and protect your data when you visit https://mehez.co.
What Data We Collect
1. Account & Order Information
When you create an account or place an order, we collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Order and product details
2. Payment Information
We do not store your payment details. We do not store any payment details.
All transactions are securely processed via trusted third-party gateways like Razorpay and PayPal. You can learn more by reviewing Razorpay’s Privacy Policy . Their privacy policies apply to your transactions.
3. Cookies
We use cookies to:
Keep your login session active
Remember items in your shopping cart
Analyze site performance through tools like Google Analytics
You can disable cookies in your browser settings. Please note this may affect website functionality.
4. Embedded Content & Third-Party Services
Our website may include embedded content (e.g., Instagram posts, YouTube videos). These third-party sites may collect your data if you interact with their content.
We also use third-party services like Google Analytics to analyze website traffic.
5. Customer Support & Communication
If you contact us via email, WhatsApp, or social media, we may keep records of our communication to improve customer service.
How We Use Your Data
We use your data to:
- Process and deliver your orders
- Send order confirmations and updates
- Improve our products and services
- Prevent fraud and enhance security
We do not sell or share your personal data with unauthorized third parties.
How Long We Retain Your Data
- Order and account details: Retained as long as necessary for legal compliance.
- Cookies: Last up to one year unless cleared manually.
- Support queries: Retained only as long as needed for customer care
Your Rights
You have the right to:
✅ Request a copy of your personal data
✅ Request data deletion (except for legal requirements)
✅ Opt out of marketing emails
Where Your Data is Sent
- Orders: Shared with our shipping partners for delivery.
- Payments: Processed securely through payment gateways.
- Visitor comments (if enabled): May be checked via an automated spam detection service.
Contact Us
For any privacy concerns, reach out to us at:
📧 Email: support@mehez.co
📍 Address: Kolkata, west bengal, 700135
📞Phone: +91-8340595352