Privacy policy

Who We Are

Mehez (“we,” “us,” or “our”) operates the website https://mehez.co. We are committed to protecting your privacy and ensuring your personal information is handled securely.

What Data We Collect

1. Account & Order Information

When you create an account or place an order, we collect:

• • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Order details

2. Payment Information

We do not store your payment details. Payments are securely processed by third-party payment gateways (e.g., Razorpay, PayPal). Their privacy policies apply to your transactions.

3. Cookies

We use cookies to:

• • Maintain your login session
  • Remember your cart items
  • Improve website performance

You can disable cookies in your browser settings, but this may affect website functionality.

4. Embedded Content & Third-Party Services

Our website may include embedded content (e.g., Instagram posts, YouTube videos). These third-party sites may collect your data if you interact with their content.

We also use third-party services like Google Analytics to analyze website traffic.

5. Customer Support & Communication

If you contact us via email, WhatsApp, or social media, we may keep records of our communication to improve customer service.

How We Use Your Data

We use your data to:

• Process and deliver your orders
• Send order confirmations and updates
• Improve our products and services
• Prevent fraud and enhance security

We do not sell or share your personal data with unauthorized third parties.

How Long We Retain Your Data

• Order and account details: Retained as long as necessary for legal compliance.
• Cookies: Last up to one year unless cleared manually.

Your Rights

You have the right to:
✅ Request a copy of your personal data
✅ Request data deletion (except for legal requirements)
✅ Opt out of marketing emails

Where Your Data is Sent

• Orders: Shared with our shipping partners for delivery.
• Payments: Processed securely through payment gateways.
• Visitor comments (if enabled): May be checked via an automated spam detection service.

Contact Us

For any privacy concerns, reach out to us at:
📧 Email: support@mehez.co
📍 Address: Kolkata, west bengal, 700135
📞Phone: +91-8340595352